FAQs

Is there a price difference between in-person or live webinar attendance?

The program price is the same whether you choose to attend in person or via live webinar. Please check the conference page for exact pricing.

I registered for in-person attendance; can I switch to webinar?

Yes, you can switch from in-person to webinar  at any time, even the day of the program. Please email registrations@pbli.com to advise us of any attendance switch requests.

I registered to attend via webinar; can I switch to in-person?

We would be happy to switch your attendance from webinar to in-person if space is available. Please email registrations@pbli.com to make this request.

I cannot attend the live event; will it be recorded?

Yes, all PBLI programs that are held in Vancouver will be recorded  and available for rebroadcast. Our company partners with an AV company to ensure that our rebroadcasts are high quality. Any programs we host outside of British Columbia are typically not  recorded or offered via webinar and therefore will not be available for rebroadcast. Rebroadcasts will be available a few business days after the live event. You can expect to see the programs listed here.

Can I still register if I have to wait for my company's accounting department to process a payment request?

We can issue an invoice to your company’s accounting department. We require full payment for all registrations prior to the program. If you are unable to have payment submitted by the conference date you must email registrations@pbli.com to make special arrangements.

What are acceptable forms of payment?

You may pay by VISA, Master Card or cheque. Cheques should be made payable to the Pacific Business & Law Institute and mailed to Unit 2-2246 Spruce Street, Vancouver, BC V6H 2P3. Please do not send cheques via courier with signature required.

When is the latest I can register?

As we must confirm our numbers to the conference venue 10 business days prior to the program, please register as early as possible. We can accept registrations at any time, including on the day of the event, but in-person attendance will be subject to seats being available at the conference venue.

I have to cancel my registration last minute; can I get a refund or credit?

Refunds will be given for cancellations (less a $60.00 administration fee) if notice is received in writing five full business days prior to the program. After that time, we are unable to refund registration fees. Substitutions will be permitted.

What does my registration fee include?

Along with attendance to the event, all delegates will receive electronic materials. In-person delegates will also be provided with lunch, snacks and refreshments.

When does the program begin?

Check-in begins at 8:30AM, and all programs begin at 9:00AM unless otherwise noted. Please check the event page for the complete agenda.

Can I purchase the material set for a program that takes place next month? How much are they?

As the price of the materials are determined by their content, they will not be priced or available for sale until after the program takes place. They usually cost between $150-$250. If you would like to purchase a material set, you may email registrations@pbli.com to put your name on a request list and we will contact you when they become available. Please note, we no longer print materials, and all Material Sets will be PDF and final sale.

Discounts:

Do you offer group discounts?

Yes. If you register four individuals from your organization, you will receive a complimentary fifth registration. All five individuals must be from the same organization. Please email registrations@pbli.com for further information on group discounts. Please note that discounts may not be combined.

If you would like to register a group, please fill out this form and email it to registrations@pbli.com:

DOWNLOAD FORM

Do you offer any student discounts?

Yes. If you are: (1) a full-time student attending any post-secondary institute in Canada, or (2) an articling student, you are eligible for a 50% off discount on any of our programs. Please use code STUDENT50 at time of registration. This discount cannot be combined with any other discounts.

Do you offer discounts to charities and not-for-profit organizations?

Yes, if you are a director, officer or employee of a charity or NPO, you may be eligible for a 50% off discount on our programs. Please use discount code NPO50 at time of registration. This discount cannot be combined with any other discount.

When can I use a discount?

If you are eligible for a discount, you must use it at the time of registration. There is a discount code section on the online registration page. Discounts cannot be combined and cannot be applied retroactively.

Do you offer scholarships?

Yes, we do! PBLI offers two scholarships to facilitate attendance to our events: (1) the Pay It Forward Scholarship, and (2) Indigenous Scholarship Program. For more information, including eligibility criteria, please refer to our Scholarships page.